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North Bay Phone Company was established in 1985 by Michael Roberts and has been providing outstanding Telephone System Installation Service and Repairs ever since. We specialize in the Nortel Norstar Systems. Our regular customers particularly value our prompt courteous service. Our business is located in Santa Rosa, California.

We specialize in small to medium sized businesses providing communication and network needs, from single line home installations to systems providing up to 122 stations. 

The new VoIP (Voice over Internet Protocol) technology is new, exciting and still being tested. We strive to stay ahead of the curve, with precautions to new "Bleeding Edge Technologies". Technologies that take a lot of time and energy to configure. A few of our customers have tried the new technology and have been happy with the service. Your individual needs must be evaluated to show the advantages of this technology.

Always ask the right questions of your service and equipment providers:

One time charges?

Monthly charges?

Equipment fees?

Contract?  One year, Two,

What happens at the end of the contract?

Maintenance Contract? Cost and for how long? Cost after contract over? Renewal costs?

Is the equipment going to be available for the future, and will it work if I upgrade later?

Are they local?

What are the charges?

How long is the warranty?

What is the procedure for warranty work?

If you can't think of all the questions, CALL North Bay Phone Company 707-568-0471 and let us give you answers not questions.